At Concierge Auto Transport, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

We may collect the following types of information:
 

• Personal Information: This includes your name, email address, phone number, physical address, and any other information you provide when requesting a quote, filling out forms, or communicating with us.

• Vehicle Information: Details about the vehicle(s) you wish to transport, including make, model, year, and condition.

• Payment Information: We may collect payment details, including credit card information, when you book a service. We use secure third-party payment processors to handle this information.

• Usage Data: We may collect data on how you interact with our website, such as your IP address, browser type, operating system, referring URLs, and pages viewed. This information helps us improve our website and services.

We use the information we collect for the following purposes:
 

• Providing Services: To process your requests, provide quotes, schedule shipments, and deliver the services you have requested.

• Communication: To communicate with you regarding your shipment, provide updates, respond to inquiries, and send administrative information.

• Payment Processing: To securely process payments for services rendered.

• Marketing: To send you promotional materials, special offers, or other information that may be of interest to you. You can opt-out of receiving marketing communications at any time.

• Website Improvement: To analyze usage patterns and improve the functionality, design, and user experience of our website.

We may share your information with trusted service providers who assist us in operating our business, such as customer service platforms, dispatch systems, and communication tools.

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This sharing is strictly limited to what is necessary to provide our services to you.

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We never sell or share your personal information, including mobile phone numbers, for marketing purposes.

We do not transfer your personal data to any external organizations under any circumstances. We implement strict access controls, encryption, and regular audits to prevent unauthorized sharing of user data.

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us recognize you and remember your preferences. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

• Access and Correction: You have the right to access the personal information we hold about you and to request corrections if it is inaccurate or incomplete.

• Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or by contacting us directly.

• Data Deletion: You can request that we delete your personal information, subject to certain legal obligations we may have to retain it.

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with the effective date.

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Concierge Auto Transport
Email: support@conciergeautotransport.com
Phone: 888-WESHIP-8
Address: 578, NW 112TH ST, MIAMI, FL , 33168

When you opt in to receive SMS messages from Concierge Auto Transport, we collect your phone number and any information you provide via text message.

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This data is used solely to deliver service-related communications such as appointment updates, dispatch alerts, customer support.

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We do not share or sell SMS data to third parties for marketing purposes.

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Your SMS data may be shared with trusted service providers only when necessary to deliver our services, or when required by law.

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Message types may include:

• Appointment scheduling and confirmations

• Dispatch updates and vehicle delivery communications

• Customer support and service-related messages

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Message Frequency:
You may receive up to 4 messages per week, depending on your service activity and communication needs.

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Rates Notice:
Standard message and data rates may apply based on your mobile carrier plan.

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Opt-Out Instructions:
You can opt out of receiving SMS messages at any time by texting STOP.

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Help Instructions:
For help, text HELP. 

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Privacy Policy:

If you have any questions or concerns about this Privacy Policy, your data, or the SMS communications you receive from us, please contact us at:

Concierge Auto Transport
Email: support@conciergeautotransport.com
Phone: 888-937-4478
Contact Form: https://www.conciergeautotransport.com/contact-us